Last updated: 19.09.2026
These Terms and Conditions govern the use of services provided by Smarthorse Software (hereinafter referred to as "the Company", "we" or "Smarthorse"), headquartered in Romania. By accessing our website or contracting any of our services, you confirm that you have read, understood and accepted these terms in their entirety.
Smarthorse Software is a company specializing in custom software development, including mobile applications, desktop applications, websites, online stores, blockchain applications, games, artificial intelligence solutions and drivers. We also offer ready-to-use SaaS (Software as a Service) platforms.
The smarthorse.app website and the services presented on it are managed and operated by CHAIN REPUBLIK S.R.L., a company registered in Romania under Trade Register number J23/2780/2018, tax identification number (CUI) 39497640. "Smarthorse Software" is the trade name under which CHAIN REPUBLIK S.R.L. carries out its activity. Any reference to "the Company", "we" or "Smarthorse" in this document refers to CHAIN REPUBLIK S.R.L.
Accessing and using the smarthorse.app website constitutes unconditional acceptance of these Terms and Conditions, together with the Privacy Policy, the GDPR page and the Return Policy. If you do not agree with any of these provisions, please do not use the website.
These terms apply to simple browsing of the website as well as to the use of the contact forms, quote requests and the client account area. The sections concerning the contracting of services apply in addition, from the moment you become a Smarthorse client.
The website may be used only for lawful purposes and in accordance with these terms. By using the website you undertake not to:
We reserve the right to restrict or block access for any user who breaches these rules, without prior notice and without prejudice to any other legal remedies.
The entire content of the smarthorse.app website - texts, graphics, logos, icons, images, animations, source code and interface design - is the property of CHAIN REPUBLIK S.R.L. or of its partners and is protected by copyright and trademark legislation. The "Smarthorse" name and logo are marks used by CHAIN REPUBLIK S.R.L.
The projects shown in the portfolio section are displayed for presentation purposes. The rights over them belong to our clients or to the Company, according to the contracts concluded. Reusing materials from the website without prior written consent is prohibited. Quoting short excerpts is allowed, provided the source is indicated together with a link to the original page.
We make reasonable efforts to keep the website permanently available and to ensure that the information published is correct and up to date. Nevertheless, we do not guarantee uninterrupted or error-free operation: the website may be temporarily unavailable due to maintenance work, updates or factors beyond our control.
The information published on the website, including prices, delivery times and service descriptions, is informative and for general presentation purposes. It does not constitute a binding offer in the legal sense. The binding contractual conditions are those set out in the personalised quote accepted by the client.
Smarthorse offers the following categories of services:
The collaboration process begins with a quote request sent through the website form or by email. Following the analysis of requirements, Smarthorse will send a detailed evaluation including technical specifications, delivery timeline and total project cost.
The collaboration becomes effective when the client accepts the offer and makes the advance payment. Any subsequent changes to specifications may affect cost and delivery timeline, and these changes will be communicated and approved by both parties before implementation.
Price evaluations are valid for 30 days from the date of issue, unless otherwise specified in the offer document.
The client agrees to:
Payments are made according to the schedule established in the accepted offer. Typically, the payment structure is: 50% advance at project start and 50% upon final delivery. For larger projects, payment may be divided into multiple installments linked to development milestones.
Invoices are issued electronically and have a payment term of 7 calendar days from the date of issue, unless otherwise agreed. Payment delays may lead to work suspension until the financial situation is regularized.
Prices displayed on the website are indicative and may vary depending on the complexity and specifics of each project. The final price is the one specified in the personalized offer accepted by the client.
Source code, design, graphics and all materials created by Smarthorse within a project remain the property of Smarthorse until full payment is made. After complete payment, usage rights are transferred to the client according to the terms agreed in the contract.
Smarthorse reserves the right to use delivered projects in its portfolio and promotional materials, unless the client explicitly requests confidentiality, this being stipulated in the contract.
All delivered projects benefit from a 6-month warranty period from the final delivery date. During this period, any error or defect in the code developed by Smarthorse will be fixed free of charge. The warranty covers:
Personal data submitted through the website forms (name, email, telephone, project details) is processed in accordance with Regulation (EU) 2016/679 (GDPR). The website also uses essential cookies and analytics cookies, as described in the privacy policy. Full details about the categories of data, the purposes of processing and your rights are available on the following pages:
The website may contain links to third-party websites, applications or services (for example client projects, app stores or social networks). These links are provided for convenience only. We do not control and are not responsible for the content, the privacy practices or the availability of those websites, and accessing them is done at your own risk.
Smarthorse cannot be held responsible for indirect losses, loss of profit, business interruptions or any other damages resulting from the use or inability to use our services. Smarthorse's maximum liability is limited to the total value of the respective contract.
We do not assume responsibility for problems caused by: code modifications made by third parties, failures of external hosting services, cyber attacks or force majeure.
Both parties commit to maintaining the confidentiality of commercial, technical and financial information obtained during the collaboration. This obligation remains valid even after the contract ends, for an unlimited period.
Smarthorse commits to not disclosing information about the client's project to third parties without the client's prior written consent.
Either party may terminate the contract with 15 days written notice. In case of termination, the client is obligated to pay for work performed up to the termination date. Advance amounts paid for unperformed work will be refunded within 30 days from the termination date, minus costs already incurred.
Any complaint regarding the website or our services can be sent to [email protected]. We undertake to reply within a maximum of 5 working days and to seek an amicable solution.
Consumers within the European Union may also use the European Online Dispute Resolution platform, available at ec.europa.eu/consumers/odr. Clients in Romania may also address the National Authority for Consumer Protection (ANPC) - anpc.ro.
These terms and conditions are governed by the laws of Romania. Any dispute will be resolved amicably, and failing that, by the competent courts in Romania.
Smarthorse reserves the right to modify these terms and conditions at any time. Changes will be published on this page and will take effect on the date of publication. Continued use of our services after publication of changes constitutes acceptance of the new terms.
Smarthorse Software
Website managed by CHAIN REPUBLIK S.R.L.
Tax ID (CUI): 39497640 · Trade Register: J23/2780/2018
Email: [email protected]
Telefon: +40 745 393 778
